Haryana Regulatory Commission Directs Power Sector Improvements

The Haryana Electricity Regulatory Commission (HERC) has told the state's power companies to make some big changes.

They want to make sure people are happy with the service, so they're introducing a way to measure customer satisfaction.

They also want the companies to set clear goals and track how well they're doing.

Plus, all power companies need to get a special certification called ISO to make sure they're following the best practices.

The commission also wants to reduce accidents and make sure solar panels on rooftops are working well.

All these changes are meant to make the power sector better and more reliable for everyone in Haryana.