Archive · 25 Oct 2025
Chinese Platform Sparks Outrage Over Refund Request
A mother in China tried to get a refund on a purchase made by her daughter on a second-hand trading app.
The seller demanded a video of the mother slapping her daughter to process the refund.
The app's rules said returns weren't allowed within seven days.
The seller accused the mother of pretending to be a minor.
The platform clarified that the seller’s actions were not official policy and said they would guide users toward appropriate behavior.
People online were shocked and criticized the platform's handling of the situation.
They saw the demand as excessive and humiliating.
A Chinese second-hand trading platform asked a mother for a video of her slapping her child.
The request was related to a refund dispute over trading cards.
The seller accused the mother of falsely claiming her daughter was a minor to cancel the order.
The platform stated the request was not official policy.
The incident sparked online outrage, with many criticizing the platform's approach.
- Who
- A mother and her daughter, involved in a dispute with a seller on the Qiandao platform.
- What
- The platform requested a video of the mother slapping her daughter for a refund.
- When
- The incident occurred recently, with the platform issuing a statement on October 20th.
- Where
- China
- Why
- To get a refund for trading cards purchased by the daughter.
- Platform
- Qiandao
- Incident
- Refund dispute
- Amount
- Approximately ₹6,170
- Demand
- Video of mother slapping daughter
- Product
- Trading cards