Archive · 5 Nov 2025
ICICI Lombard Launches Initiative for Unclaimed Insurance Dues
ICICI Lombard, an insurance company, has started a special project to find people who might have money waiting for them.
Sometimes, people forget about old insurance policies, or the company might have an old address, making it hard to send money like claim payouts or refunds.
This new plan is like a treasure hunt to help these people get their money.
ICICI Lombard is making it easier to check if you have unclaimed money.
You can call them, send an email, visit a branch, or use a special part of their website.
They want to make sure everyone gets the money they are owed from their insurance policies.
ICICI Lombard has launched an initiative to help policyholders and beneficiaries claim unclaimed insurance amounts.
The company identified unclaimed policy proceeds, claims, premium pay-ins, and refunds due to outdated contact details and communication gaps.
A three-pronged strategy includes a simplified claim process, dedicated support channels, and active customer outreach.
Policyholders can check and claim dues via a toll-free number (1800 2666), email ([email protected]), nearest branch, or a dedicated website link.
The initiative aims to ensure customers receive all benefits they are entitled to under their insurance policies.
- Who
- ICICI Lombard General Insurance Company
- What
- Launched a customer outreach initiative to help policyholders and beneficiaries claim unclaimed insurance dues (policy proceeds, claims, premium pay-ins, refunds).
- When
- November 5, 2025
- Where
- India (implied by company operations and contact details)
- Why
- To ensure customers receive rightful dues often left unclaimed due to outdated contact information or communication gaps.
Company Perspective
Policyholder/Beneficiary Perspective
Purpose of the Initiative
Company Perspective
To proactively help customers claim rightfully owed insurance amounts that have become unclaimed due to administrative or communication issues.
Policyholder/Beneficiary Perspective
To easily recover insurance money that is owed to them and may have been difficult to access previously.
Claiming Process
Company Perspective
The company is simplifying the process and providing multiple channels for ease of access and claims settlement.
Policyholder/Beneficiary Perspective
The initiative offers easier and more accessible ways to check and claim their outstanding insurance money.
- Company
- ICICI Lombard General Insurance Company
- Initiative Announcement Date
- November 5, 2025
- Reason for Unclaimed Amounts
- Outdated contact details, communication gaps
- Claiming Channels
- Toll-free number, email, nearest branch, dedicated website link
- Toll-free Number
- 1800 2666
- [email protected]
- Website Link for Unclaimed Amounts
- https://ilhc.icicilombard.com/Home/UnclaimedAmount
