Archive · 4 Sep 2025

Haptik Launches AI Agents on WhatsApp for Indian SMBs

Haptik Launches AI Agents on WhatsApp for Indian SMBs

Haptik, a Reliance Jio subsidiary, has introduced AI agents for small and medium businesses (SMBs) in India, available on WhatsApp.

These agents offer automated customer service and start at an entry price of ₹10,000.

They can handle many customer queries in 22 Indian languages.

Early users report increased sales conversions and reduced support costs.

Businesses in various sectors, like healthcare and real estate, are already using these agents.

The AI agents are designed to integrate with existing systems and help SMBs grow.

Sources