Archive · 13 Jan 2026
Lenskart Uses AI for Eye Tests Amid Optometrist Shortage
Lenskart, a big eyewear company in India, is using AI to help with eye tests.
They don't have enough optometrists, so they are using special technology to let optometrists do eye tests from far away.
This way, one optometrist can do many more tests than before.
They have done over 9 million eye tests in just half a year, and it takes less time to get an eye test now.
But some experts are worried that using too much technology might not be as good as having a real optometrist, especially for complicated cases.
Also, there aren't enough trained optometrists, and the ones who are working don't earn much money.
The company is trying to fix these problems by using AI, but some people think it's not a perfect solution.
Lenskart is using AI-enabled remote eye-testing to address the shortage of optometrists in India.
Over 500 stores now use this technology, allowing optometrists to conduct tests remotely via video links and AI tools.
In the first half of FY26, Lenskart conducted 9.3 million eye tests, a 47% year-on-year growth.
The average in-store eye-test wait time has been reduced from 19.5 minutes to 15.8 minutes.
Experts express concerns about the potential erosion of clinical judgment and the quality of care in complex cases due to the reliance on AI and remote testing.
- Who
- Lenskart, a major eyewear company in India
- What
- Is implementing AI-enabled remote eye-testing to address the shortage of optometrists
- When
- The company has been expanding this model in the first half of FY26
- Where
- Across India, with a focus on newer or lower-volume stores
- Why
- To overcome the limited availability of trained optometrists and to scale eye-testing operations efficiently
- Company
- Lenskart
- Issue
- Optometrist shortage
- Solution
- AI-enabled remote eye-testing
- Stores with Remote Testing
- Over 500
- Eye Tests in H1 FY26
- 9.3 million
- Year-on-Year Growth in Eye Tests
- 47%
- Average In-Store Wait Time
- 15.8 minutes
- Optometrists' Monthly Earnings
- ₹20,000 - ₹25,000