1 week ago
Zarna Garg Criticizes Hermès After Berlin Bathroom Incident
Comedian Zarna Garg says she became stuck inside a bathroom at a Hermès store in Berlin.
She says the sliding door would not open for more than an hour.
At first, she and her family tried to make the situation funny by recording videos and playing games.
She even made a small village from paper towels.
Later, everyone became worried and asked the store to call firefighters.
Garg says employees were concerned about protecting the door from damage.
She says alarms went off while people tried to free her, which frightened her.
After about 80 minutes, she got out, but says nobody apologized or explained what happened.
The store reportedly offered her champagne, but she and her group refused it.
Hermès' response was not included in the articles.
Indian-American comedian Zarna Garg says she was trapped in a Hermès store bathroom in Berlin for about 80 minutes.
Garg says employees repeatedly struggled to open the sliding door and were concerned about damaging it.
She says staff did not apologize, explain the incident, or comfort her family and team after her release.
Garg says alarms sounded during attempts to free her and that she feared the equipment could injure her.
She declined a bottle of champagne offered by an associate and later accused Hermès of mistreating women, especially women of colour.
- Who
- Indian-American comedian Zarna Garg and employees at a Hermès store.
- What
- Garg says she was trapped in the store bathroom for about 80 minutes and received no apology or explanation afterward.
- Where
- A Hermès store in Berlin, Germany.
- When
- Recently; the articles do not provide a specific date.
- Why
- Garg shared the incident because she said the store handled it with hostility and failed to offer basic reassurance after she was freed.
Key facts
- Person involved
- Indian-American comedian Zarna Garg
- Brand involved
- Hermès
- Location
- Hermès store in Berlin
- Reported duration
- About one hour and 20 minutes
- Door problem
- Garg says a sliding bathroom door became stuck and was made of flimsy plywood.
- Release attempt
- Garg says employees used tools, alarms sounded, and firefighters were requested or called during the effort.
- After-release offer
- Garg says an associate offered champagne, which she and her group declined.
- Additional allegation
- Garg later claimed Hermès has a problem with women, especially women of colour.
Quotes
Zarna Garg
Indian-American comedian who described the incident in videos and social media posts
“How ironic that the company that makes a bag that is impossible to open and close now has a bathroom door that is impossible to open and close. Shakespearean tragedy but also so authentic. Useless bags, useless door, useless people.”
NDTV
“I've been locked in the bathroom at the Hermes store in Berlin for about 20 minutes. the sliding door just wont open. it is very funny that a place that is so persnickety about perfection, this is happening there.”
livemint.com
Hermes store staff member
Unidentified employee responding to Garg’s question about protecting the bathroom door
“Yes, a little bit.”
NDTV
Sources
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