Archive · 25 Sep 2025
Apple Addresses iPhone 17 Pro's Scratch Concerns
Some iPhone 17 Pro users noticed marks they thought were scratches.
Apple explained the marks are mostly from MagSafe stands.
They also said the marks can be cleaned off and are normal wear.
However, some durability issues were also observed on the camera bump edges.
Apple uses an anodized coating for the frame, but the camera bump edges were still susceptible to damage.
This issue has led to calls for Apple to follow industry standards.
iPhone 17 Pro models showed marks shortly after launch.
Marks seen on camera plateaus and backplates in stores.
Apple says the marks come from MagSafe stands and can be cleaned.
Apple stated these marks are a part of normal wear.
Durability tests showed camera bump edges susceptible to damage.
- Who
- Apple, iPhone 17 Pro users, JerryRigEverything
- What
- Addressed scratch reports and durability concerns
- When
- Following iPhone 17 series launch
- Where
- Apple stores, social media
- Why
- To clarify concerns and address user feedback
- Devices Affected
- iPhone 17 Pro models
- Issue
- Reports of scratches and marks on new iPhones
- Cause of Marks
- Material transfer from MagSafe stands; anodization wear
- Apple's Stance
- Marks removable, normal wear and tear
- Durability Concerns
- Camera bump edges susceptible to damage
Sources
‘iPhone 17 Pro, Pro Max damage marks in stores due to MagSafe…’ clarifies Apple after internet erupts with complaints
Apple addresses iPhone 17 ‘scratchgate’ controversy: Here’s what happened
Apple Addresses iPhone 17 Pro ‘Scratchgate’ Concerns, Calls Wear Normal