Archive · 22 Dec 2025
Swiggy Instamart Pilots Seller-Led Experiential Stores
Swiggy Instamart, a quick delivery service, is trying something new.
They have opened a special store in Gurugram where sellers can show and sell their fresh fruits, vegetables, and new products.
This store is different from their usual delivery centers because customers can touch and feel the items before buying.
The store is run by the sellers themselves, and the money from sales goes directly to them.
This is just a small test for now, and Swiggy hasn't said if they will open more stores like this in other cities.
Swiggy Instamart has launched a pilot experiential store in Gurugram, operated by sellers on its platform.
The store focuses on fresh produce and new brands, allowing customers to touch and feel items before purchasing.
This is a limited experiment and not a strategic shift towards omnichannel retail.
The store carries a curated selection of a few hundred SKUs, unlike Instamart’s usual dark stores with thousands of items.
Sales proceeds go directly to sellers, bypassing Swiggy’s payment infrastructure.
- Who
- Swiggy Instamart and sellers on its platform
- What
- Pilot of seller-led experiential stores
- When
- Currently operational
- Where
- Gurugram’s M3M 65th Avenue
- Why
- To offer touch-and-feel inspection for fresh produce and new brands
- Location
- Gurugram’s M3M 65th Avenue
- Store Type
- Experiential stores
- Product Focus
- Fresh produce, new brands
- Store Operation
- Seller-owned and operated
- SKU Count
- A few hundred
- Pilot Nature
- Limited consumer experiment