Archive · 9 Nov 2025
TTD Reviews Pilgrim Feedback, Considers Parking Solutions
Leaders at a holy place called Tirumala had a meeting to talk about what visitors have been saying about the services.
They looked at comments from people who used the phone, WhatsApp, and special helpers.
The comments were about things like waiting in lines, food, cleanliness, signs, and even the price of coconuts and taxi rides.
The leaders told their teams to fix the problems that visitors pointed out.
They also learned about a new idea to help with parking cars.
A company showed them a plan to use an app so people can book parking spots before they arrive.
This would help make it easier for everyone to get around the hill town and visit the holy place.
TTD Additional EO Ch Venkaiah Chowdary reviewed pilgrim feedback on various amenities.
Feedback was gathered through IVRS, WhatsApp, and physical surveys by Srivari Sevaks.
Areas reviewed included queue management, food, sanitation, and pricing of goods and services.
Department heads were instructed to implement necessary changes based on devotee suggestions.
A proposal for smart parking solutions, including a Parking App, was presented by Gopark Technology Private Limited.
- Who
- TTD Additional EO Ch Venkaiah Chowdary and TTD department heads; Gopark Technology Private Limited representative.
- What
- Reviewed pilgrim feedback on amenities and a proposal for smart parking solutions.
- When
- Saturday
- Where
- Tirumala, at the SPRH meeting hall.
- Why
- To improve pilgrim amenities based on feedback and decongest traffic in Tirumala through technological solutions.
Pilgrim Feedback Focus
Potential Parking Solutions
Amenity Improvement
Pilgrim Feedback Focus
Reviewing feedback on existing amenities like queue lines, food, sanitation, and facilities from various platforms.
Potential Parking Solutions
Proposing a new Public-Private Partnership (PPP) model for smart parking and traffic management using a Parking App.
Addressing Issues
Pilgrim Feedback Focus
Instructing departments to make amendments based on pilgrim suggestions and conduct regular inspections of shops and facilities.
Potential Parking Solutions
Focusing on developing a Parking App for pre-booking and designated zones to ease traffic congestion.
- Meeting Location
- SPRH meeting hall, Tirumala
- Reviewing Officer
- TTD Additional EO Ch Venkaiah Chowdary
- Feedback Channels
- IVRS, WhatsApp, Srivari Sevaks physical survey
- Amenities Reviewed
- Queue line management, Annaprasadam, Sanitation, signage boards, Kalyanakatta, luggage and laddu counter, coconut and Agarbatti stalls, toilets, drinking water, private taxi prices, hotel eatable prices.
- Parking Proposal
- Smart traffic and management plan by Gopark Technology Private Limited, including pre-booking and a Parking App.
