Archive · 1 Sep 2025
Dealer Ordered to Refund Warranty Repairs by Consumer Commission
Priya Jain bought a scooter that had a problem while still under warranty.
She took it to the dealer for repairs, but they charged her money.
Priya complained to the Consumer Commission, which agreed the dealer was wrong to charge her.
The Commission said the dealer had to give Priya her money back, plus extra money for the trouble.
The dealer also has to pay interest if they don't pay up in time.
This happened because the dealer didn't follow the warranty rules.
A customer was charged for scooter repairs despite the warranty.
The Ghaziabad Consumer Commission ruled in favor of the customer.
The dealer was ordered to refund the repair cost of Rs 6,804.
The customer also received Rs 5,000 for expenses and mental distress.
The dealer has 45 days to pay the total amount.
- Who
- Priya Jain and Mr Dhamija Enterprises
- What
- The Ghaziabad District Consumer Disputes Redressal Commission ordered a dealer to refund repair costs.
- When
- August 20, 2025
- Where
- Ghaziabad, India
- Why
- The dealer charged for repairs on a scooter still under warranty, violating consumer rights.
- Customer
- Priya Jain
- Scooter Brand
- TVS Jupiter
- Dealer
- Mr Dhamija Enterprises
- Amount Refunded
- Rs 6,804 for repairs
- Additional Compensation
- Rs 5,000 for expenses and agony
- Total Payment Deadline
- 45 days