Archive · 26 Jul 2025
Indian Railways: Minister Reports on Food Quality Complaints
Passengers reported thousands of complaints about food on trains.
The Railway Minister said they received many complaints about food quality.
When food was bad, they would fine the suppliers, give warnings, or give advice.
The government is trying to improve the food by using good kitchens and watching with cameras.
The contracts for food services are given fairly to the best bidders.
Railway Minister Ashwini Vaishnaw reported 6,645 food quality complaints in 2024-25.
Fines were imposed in 1,341 cases due to poor food quality.
Warnings were issued in 2,995 cases, and advisories in 1,547.
IRCTC awards catering contracts through a transparent bidding process.
Measures to maintain food quality include designated base kitchens and CCTV monitoring.
- Who
- Railway Minister Ashwini Vaishnaw.
- What
- Food quality complaints and contract transparency in Indian Railways.
- When
- 2024-25 (complaints).
- Where
- India
- Why
- To address passenger complaints, maintain food quality, and ensure fair contract awarding.
Passengers
Railway Authorities
Food Quality
Passengers
Concerned about food quality on trains and potential unfairness in awarding catering contracts.
Railway Authorities
Railway authorities are working to maintain food quality through various measures.
- Food Complaints (2024-25)
- 6,645
- Fines Imposed
- 1,341 cases
- Warnings Issued
- 2,995 cases
- Advisories Given
- 1,547 cases
- Contracts Awarded
- Through transparent process
