Archive · 18 Jul 2026
Woman Wins Rs 5,500 After Boutique Fails to Deliver Orchids
A woman ordered 80 orchid plants from a boutique for Rs 2,105.
The boutique promised to deliver the plants within a week but kept delaying due to various reasons.
They also failed to refund the amount when asked.
The woman noticed that the boutique was selling the same plants at a higher price on YouTube.
She contacted them again but did not get a response.
She then filed a complaint with the consumer court.
The court ruled in her favor, ordering the boutique to refund the amount with interest and pay Rs 5,500 as compensation for mental agony and litigation costs.
A woman ordered 80 orchid plants from Ummiyaaz Plants Boutique for Rs 2,105.
The boutique failed to deliver the plants or refund the amount despite multiple assurances.
The woman noticed the boutique was selling the same plants at a higher price on YouTube.
The Palakkad Consumer Court ordered the boutique to refund Rs 2,105 with 10% interest and pay Rs 5,500 as compensation.
The boutique was also directed to pay Rs 2,500 towards litigation costs within 45 days.
- Who
- A woman who ordered 80 orchid plants from Ummiyaaz Plants Boutique
- What
- The boutique failed to deliver the plants or refund the amount, leading to a consumer court case
- When
- The order was placed on January 18, 2024, and the court order was issued on June 29
- Where
- Palakkad Consumer Court, Kerala, India
- Why
- The boutique's failure to deliver the plants or refund the amount was deemed a deficiency of service
- Complainant
- Woman who ordered orchids
- Boutique
- Ummiyaaz Plants Boutique
- Amount Paid
- Rs 2,105
- Compensation Awarded
- Rs 5,500
- Interest
- 10% from January 18, 2024
- Litigation Costs
- Rs 2,500
- Order Date
- June 29
- Payment Deadline
- 45 days from order date