Archive · 25 Nov 2025
Delhi Restaurant Accuses Zomato of Manipulating Orders
A restaurant owner in Delhi named Gagandeep Singh Sapra made a video showing that his restaurant, Tadka Rani, often appears as 'unavailable' on the Zomato app during busy times.
Meanwhile, nearby restaurants were taking orders.
He said this has been happening for 31 days and thinks Zomato is doing this to make him pay more money.
Zomato's CEO, Aditya Mangla, said he would look into the problem.
Many people on social media are worried about fairness on food delivery apps.
Delhi restaurant owner Gagandeep Singh Sapra accused Zomato of manipulating rider allocation to show his restaurant as 'unavailable' during peak hours.
Sapra provided video evidence showing his restaurant marked unavailable while nearby restaurants were active.
The issue has persisted for 31 days despite multiple escalations to Zomato.
Sapra alleged Zomato is pressuring him to increase commission from 52%+ to 99%.
Zomato CEO Aditya Mangla acknowledged the issue and promised to investigate.
- Who
- Gagandeep Singh Sapra, owner of Tadka Rani restaurant in Delhi
- What
- Accused Zomato of manipulating rider allocation to make his restaurant appear unavailable during peak hours
- When
- Issue persisted for 31 days, video posted on November 23, 2025
- Where
- Greater Kailash 1, Delhi
- Why
- Alleged pressure to increase commission from 52%+ to 99%
- Restaurant Name
- Tadka Rani
- Restaurant Location
- Greater Kailash 1, Delhi
- Restaurant Owner
- Gagandeep Singh Sapra
- Platform Accused
- Zomato
- Duration of Issue
- 31 days
- Zomato CEO
- Aditya Mangla
- Current Commission
- 52%+
- Alleged Commission Goal
- 99%
