Archive · 11 Oct 2026
Genpact Orders Probe After Employees Allege Harassment and Bias
Some employees at a Genpact office in Hyderabad say their workplace was unfair and unhealthy.
They accused a senior manager of expecting people to work very long hours.
One employee said he had chest pain but was not allowed to leave, and later became very unwell at work.
Employees also described concerns about how women were treated.
One worker said managers asked about her work availability while her fiancé was in intensive care.
Genpact says it takes these concerns seriously.
The company has started an independent review.
The allegations have not been independently verified by the article.
Employees at Genpact’s Hafeezpet office in Hyderabad accused a senior manager of fostering a toxic workplace.
Rohit Kotana alleged he was not allowed to leave after reporting chest pain on July 20, and later suffered a panic attack and hyperventilation.
Employees alleged excessive shifts, pressure to work beyond scheduled hours, and gender-related mistreatment.
A recording of a September employee-relations meeting included a worker’s account of being questioned about availability while her fiancé was in intensive care.
Genpact said an independent internal review is underway and that it will take appropriate action after the review.
- Who
- Employees at Genpact’s Hafeezpet office, including Rohit Kotana, made allegations involving a senior manager identified in the article as Xavier Francis; Genpact is conducting a review.
- What
- Employees alleged excessive working hours, gender discrimination, and disregard for health concerns; Genpact confirmed an independent internal review.
- When
- The article was published October 11, 2026; Kotana said the chest-pain incident occurred July 20, and a recorded employee-relations meeting took place in September.
- Where
- Genpact’s Hafeezpet office in Hyderabad, India.
- Why
- The review follows employee allegations about workplace conduct, working hours, gender-related treatment, and employee safety.
Employee allegations
Company response
Workplace conduct and employee safety
Employee allegations
Employees alleged excessive working hours, gender-related mistreatment, and that health and personal concerns were not handled appropriately.
Company response
Genpact said employee health, safety, and dignity are priorities and that it takes workplace conduct concerns seriously.
Response to complaints
Employee allegations
Employees said the Employee Relations team had not provided satisfactory responses to their complaints.
Company response
Genpact said an independent internal review is underway and that appropriate action will follow its completion.
- Company
- Genpact
- Office location
- Hafeezpet, Hyderabad
- Employee who posted allegations
- Rohit Kotana
- Reported health incident
- Kotana said he reported chest pain on July 20 and later suffered a panic attack and hyperventilation at the office.
- Reported shift hours
- Employees reportedly stayed until 6:30 a.m. or 7 a.m. despite shifts ending at 3 a.m.
- Company response
- Genpact said an independent internal review is underway and it will take appropriate action after completion.
- Verification status
- The article says the claims in the original posts have not been independently verified.