Archive · 9 Aug 2025
Gujarat's 104 Helpline Assists Thousands with Mental Health Support
Imagine a phone number, 104, in Gujarat that people can call when they're feeling down or need help with their mental health.
This helpline has answered thousands of calls in the last few years.
Counselors talk to people, and many callers get the support they need.
Most of the people who call are men in their early to mid-thirties dealing with stress at work, with their family, or feeling lonely.
The helpline also gives health information, like how to get vaccinated.
It helps people get the care they need, similar to how an ambulance (108) assists with emergencies.
Gujarat's 104 Helpline has received 8,763 calls since September 2019.
7,372 calls were classified as 'effective,' indicating counseling or intervention.
Ahmedabad had the highest number of calls at 2,766.
Men aged 30-35, facing emotional, family, or professional stress, are the majority of callers.
The helpline also offers health information and connects people with the healthcare system.
- Who
- People needing mental health support.
- What
- Gujarat's 104 Helpline has provided counseling and health information.
- When
- Since September 2019.
- Where
- Gujarat.
- Why
- To provide immediate relief and sustained support to callers.
Beneficiary Stories
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Beneficiaries' Experiences
Beneficiary Stories
Beneficiaries share their experiences, often highlighting the life-changing impact of the helpline's counseling services, like in the case of Vinod Damor's cousin.
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- Helpline Number
- 104
- Total Calls Received
- 8,763
- 'Effective' Calls
- 7,372
- Highest Call City
- Ahmedabad (2,766)
- Common Caller Age
- 30-35
- Call Categories
- Mental Illness, Family Conflict, Relationship Issues, etc.