Archive · 20 Jan 2026
Delhi Launches Unified Emergency Helpline 112
Delhi has started a new emergency helpline called 112.
Now, people can call this one number to get help from the police, fire department, ambulances, and disaster management teams all at once.
You can also use a mobile app, send an SMS, or press an emergency button to get help.
The system is smart and can find out where you are and send the nearest help right away.
This makes it faster to get assistance, especially in emergencies.
The plan will be put into action in steps, starting with combining all old emergency numbers into the new 112 number.
There will also be training and awareness campaigns to make sure everyone knows how to use it.
Delhi launches unified emergency helpline 112 for police, fire, ambulance, and disaster management services.
The helpline can be accessed via phone, mobile app, SMS, online platforms, and an emergency button.
ERSS 2.0 system automatically detects the caller's location and dispatches the nearest emergency vehicle.
Implementation will occur in phases, starting with integrating existing emergency numbers into 112.
The system aims to reduce response time and improve accountability in emergency situations.
- Who
- Delhi Chief Minister Rekha Gupta
- What
- Launch of unified emergency helpline 112
- When
- Implementation in phases, exact dates not specified
- Where
- Delhi, India
- Why
- To streamline emergency services and reduce response time
- Emergency Number
- 112
- Services Covered
- Police, Fire, Ambulance, Disaster Management
- Access Methods
- Phone, Mobile App, SMS, Online Platforms, Emergency Button
- System Name
- ERSS 2.0
- Implementation Phases
- Integration, Upgrades, Awareness, Training, Evaluation
Sources
Delhi Chief Minister Rekha Gupta Launches Unified Emergency Helpline 112
Delhi To Launch Unified Emergency Helpline Number 112 For Swift Response: CM
Delhi to have its own 911? CM shares plan to launch unified helpline 112 for emergency, police, fire services, ambulance
