Archive · 10 Aug 2026
Newgen Software Recognized Among Notable Vendors in Forrester DPA Report
There is a company called Newgen Software that makes computer programs which help big businesses and organizations get their work done automatically and in an organized way.
A research company called Forrester studies companies that make this kind of software.
Forrester wrote a report and gave Newgen a special mention as one of the 'Notable Vendors.'
That means Forrester thinks Newgen is one of the companies worth paying attention to.
The report looked at 39 different software companies in a market called digital process automation.
It says many businesses are using artificial intelligence, or AI, to make their work faster and smarter.
Newgen's software can be used by banks, insurance companies, hospitals, and governments.
Businesses can choose how they want to use Newgen's software, like on the internet or on their own computers.
The report also says a new kind of tool called 'adaptive process orchestration' might change the market in the future.
Newgen says it is very happy about being mentioned in the report.
Newgen Software was named among 'Notable Vendors' in Forrester's The Digital Process Automation Software Landscape, Q3 2026 report, authored by analyst Craig Le Clair.
The report profiles 39 vendors in the digital process automation (DPA) market, which Forrester defines as platforms for process applications with modeling, orchestration, dynamic case management, and AI-led support.
Forrester found that 54% of automation decision-makers say their organizations need to focus more on end-to-end automation rather than workflow and task automation alone.
Newgen's report listing covers North America, EMEA, and APAC, with an industry focus on financial services and insurance, government and public sector, and healthcare.
Newgen is among vendors offering all three tracked deployment models—hosted/private SaaS, multitenant SaaS, and on-premises—and chose AI agent industry outcomes, customer self-service, and document automation as its extended use cases.
Forrester flags adaptive process orchestration (APO) as DPA's 'top disruptor,' expecting feature overlap between the two markets to increase.
- Who
- Newgen Software, a digital process automation vendor, and Forrester, the research firm whose analyst Craig Le Clair authored the report.
- What
- Newgen Software was recognized among 'Notable Vendors' in Forrester's The Digital Process Automation Software Landscape, Q3 2026 report.
- When
- The Q3 2026 report; the announcement was made around August 10, 2026.
- Where
- The announcement was made from Noida, Uttar Pradesh, India; the report covers vendors operating in North America, EMEA, and APAC.
- Why
- The recognition reflects Newgen's position in the DPA market, including its deployment flexibility and its focus on AI-led orchestration, content, and communications.
- Company
- Newgen Software
- Recognition
- Notable Vendor in Forrester's The Digital Process Automation Software Landscape, Q3 2026
- Report Author
- Craig Le Clair, Vice President and Principal Analyst, Forrester
- Vendors Covered
- 39
- Deployment Models Offered by Newgen
- Hosted/private SaaS, multitenant SaaS, on-premises
- Geographic Focus
- North America, EMEA, APAC
- Industry Focus
- Financial services and insurance, government and public sector, healthcare
- Extended Use Cases Selected by Newgen
- AI agent industry outcomes, customer self-service, document automation