Archive · 14 Jan 2026
Zomato Rider Eats Order After Customer Refuses Late-Night Delivery
A Zomato delivery man named Ankur Thakur had to deliver food to a customer very late at night.
The customer was on their balcony and told the delivery man to bring the food upstairs.
But the delivery man was worried that if he left his bike to go upstairs, someone might steal it.
He asked the customer to come downstairs, but they argued and said they paid for the delivery, so the delivery man should bring it upstairs.
The delivery man got upset and decided to cancel the order.
He then ate the food himself, including some gulab jamun and biryani.
He posted a video about this on Instagram, and many people watched it.
Some people felt bad for the delivery man, while others thought the customer was right because they paid for the service.
A Zomato delivery agent, Ankur Thakur, ate the order after the customer refused to come downstairs at 2:30 am.
Thakur argued that leaving his bike unattended could lead to theft, while the customer insisted on doorstep delivery.
The customer told Thakur to either deliver the order upstairs or cancel it, leading Thakur to eat the food.
The video of the incident, posted on Instagram, has garnered 1.2 million views.
Opinions were divided, with some supporting the rider's safety concerns and others defending the customer's right to doorstep delivery.
- Who
- Zomato delivery agent Ankur Thakur and an unnamed customer
- What
- The delivery agent ate the food after the customer refused to come downstairs to collect it at 2:30 am
- When
- The incident occurred at 2:30 am on an unspecified date, and the video was posted on January 1
- Where
- The location is not specified, but it was a residential area
- Why
- The delivery agent feared for his bike's safety if he left it unattended, while the customer expected doorstep delivery
- Delivery Rider
- Ankur Thakur
- Time of Incident
- 2:30 am
- Food Ordered
- Gulab jamun and biryani
- Video Views
- 1.2 million
- Platform
