7 months ago

Uber Expands in Rural Japan

Uber Expands in Rural Japan
Uber’s quest to crack Japan leads through a rural hot-springs town · indianexpress.com

Uber, a big ride-sharing company, is trying to grow in Japan, especially in smaller towns.

Japan has strict rules, but recently, some areas like Kaga have allowed Uber to operate.

The town of Kaga has fewer people and more elderly residents who need transportation.

Uber hopes to help by providing more ride options.

The CEO of Uber, Dara Khosrowshahi, visited Kaga to see how the service is working.

The town's mayor and some residents are happy with Uber, but many older people are not used to using smartphone apps.

Uber and local officials are working to teach people how to use the service.

Key facts

Company
Uber
Location
Kaga, Japan
Population
60,000
Initial Monthly Rides
100
Current Monthly Rides
300
Year of Operation Start
2024
CEO
Dara Khosrowshahi

Quotes

Dara Khosrowshahi

CEO of Uber

“In Japan, the promise of growth is huge. Breaking in here — it has been a challenge. It’s a very particular market. Still, over the past year or so, we’ve seen more and more deregulation that has allowed Uber to expand.”
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“Our business in Japan is different from anywhere else in the world. I’m by nature an impatient person, but Japan is forcing me to be patient. The key here has been compromise.”
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Toshiaki Yamada

Mayor of Kaga

“When it comes to public transport, we have a very serious issue. Uber has offered relief, he said, adding that local users describe the service as very convenient.”
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“I was born in Kaga, have worked in Kaga and will probably die in Kaga. I would have never imagined the chief executive of Uber would show up here.”
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Setsuko Yamada

Resident of Kaga

“No. I’m 85.”
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Sources

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