7 months ago

Biscoff Controversy: Indian Consumers Feel Betrayed

Biscoff Controversy: Indian Consumers Feel Betrayed
The Biscoff Betrayal: When Global Brands Lose Their Soul in Translation · thehansindia.com

Biscoff is a Belgian biscuit brand that has been popular in India for a long time.

It was seen as a special treat because it was hard to find and tasted different from local biscuits.

Recently, Biscoff started making and selling the biscuits in India at a lower price.

But some people, like a content creator named Mumbaikar Nikhil, noticed that the Indian version tastes different and is not as good as the one sold internationally.

They feel that the company is giving Indian consumers a lower-quality product without telling them.

This has made many people upset and is making them question whether global brands respect Indian consumers.

The company hasn't said much about this, and people are wondering if they will do something to fix the problem.

Key facts

Brand
Biscoff
Origin
Belgium
Issue
Product quality difference between Indian and international versions
Price in India
Starting at ₹10
Key Critic
Mumbaikar Nikhil
Consumer Concern
Perceived downgrading of product quality
Market Strategy
Local manufacturing and aggressive pricing
Consumer Base
Urban, digitally native, globally connected

Quotes

Nikhil

Mumbai-based influencer

“I feel betrayed whenever I eat it here in India”
timesnownews.com

Sources

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