Archive · 4 Nov 2025
DGCA Proposes Free 48-Hour Flight Cancellations and Faster Refunds
Imagine you buy a plane ticket but then decide you can't go or need to change the date.
Usually, you might have to pay extra fees.
Now, India's aviation safety group, the DGCA, is thinking about new rules.
If they pass, you might be able to cancel or change your flight ticket for free if you do it within two days after you bought it.
This is like a special 'cooling-off' time.
This free change won't work if your flight is very soon.
The DGCA also wants airlines to give you your money back faster, within about three weeks.
Plus, if you accidentally misspell your name when booking, you might be able to fix it for free if you tell the airline right away.
These changes are happening because many people have complained about getting refunds and the extra costs involved.
DGCA is drafting new rules allowing passengers to cancel or amend flight tickets for free within 48 hours of booking.
Airlines will be responsible for refunds even when tickets are booked through travel agents or online portals.
The free cancellation/amendment facility will not apply to flights booked within five days (domestic) or 15 days (international) of departure.
Airlines will be required to complete refund processes within 21 working days.
Airlines may offer refunds or credit shells for cancellations due to medical emergencies.
- Who
- Directorate General of Civil Aviation (DGCA)
- What
- Drafting new rules to allow passengers to cancel or amend flight tickets without additional charges within 48 hours of booking, and mandating faster refunds.
- When
- Rules are currently in draft phase, with comments invited until November 30, 2025.
- Where
- India (implied by DGCA and domestic/international flight context)
- Why
- To provide relief to air passengers by making flight bookings more flexible and refunds faster and more transparent.
- Regulator
- Directorate General of Civil Aviation (DGCA)
- Proposed Change
- Free cancellation/amendment within 48 hours of booking
- Refund Timeline
- Within 21 working days
- Name Correction
- No additional charge within 24 hours of booking if error is pointed out
- Comment Deadline
- November 30, 2025