Archive · 25 Sep 2025
Merchants Eye PayTech Shift: Banks Face Payments Landscape Change
Imagine you run a small shop.
You currently use a bank to handle payments, but it's slow and sometimes has problems.
Now, many shops are thinking about switching to companies called PayTechs, which are faster and use newer technology.
A study says that 40% of shop owners are considering this move.
PayTechs can set things up quicker, and they use AI and other cool tools.
Banks are still trusted, but they need to improve quickly to keep up with the times.
If banks can offer the same benefits as PayTechs, many shop owners say they'd stay.
The amount of money being paid digitally keeps growing very fast, especially in Asia.
40% of small and mid-sized merchants are considering moving to PayTech providers.
Merchant satisfaction with banks is low, particularly among small merchants.
Banks take longer and cost more for merchant onboarding compared to PayTechs.
PayTechs are quicker to adopt new technologies like AI and digital currencies.
Global non-cash transactions are rising rapidly, with significant growth in Asia-Pacific.
- Who
- Small and mid-sized merchants, PayTechs, and traditional banks.
- What
- A significant shift of merchants considering moving from traditional banks to PayTech providers for financial services.
- When
- According to the World Payments Report 2026, the trend is currently underway and projected to continue.
- Where
- Global, with significant activity in Asia-Pacific and North America.
- Why
- Merchants seek faster onboarding, reduced downtime, and adoption of modern technologies like AI and digital currencies.
Traditional Banks
PayTechs
Technological Advancement
Traditional Banks
Banks are slower to adopt new technologies like AI and digital currencies.
PayTechs
PayTechs are at the forefront of innovation, offering faster and more efficient services.
Merchant Onboarding
Traditional Banks
Banks have a slower and more expensive onboarding process for merchants.
PayTechs
PayTechs provide faster and cheaper onboarding.
Brand Reputation
Traditional Banks
Banks have a strong brand reputation and perceived stability.
PayTechs
PayTechs need to build trust and overcome the reputation of established banks.
- Merchants considering PayTechs
- 40%
- Merchant satisfaction with banks
- 15% (small merchants), 22% (mid-sized merchants)
- Average bank onboarding time
- 7 days
- Average PayTech onboarding time
- Under 1 hour
- Global non-cash transactions in 2024
- 1.6 trillion
- Digital transactions in Asia-Pacific (2024)
- 800 billion