Archive · 25 Sep 2025
Flight Delays Lead to Compensation for Bengaluru Family
A family from Bengaluru had their trip to Bhutan ruined by a delayed SpiceJet flight.
The flight was supposed to leave at 1:30 PM but didn't take off until the next morning.
This caused the family to miss their tour.
They had to pay extra money for changes to their travel plan.
The family complained to the consumer commission.
The airline said the delay was due to problems they couldn't control, but the commission did not agree and decided the airline should pay the family money to cover their losses.
A Bengaluru family experienced significant flight delays with SpiceJet, affecting their Bhutan trip.
The original flight, scheduled for 1:30 PM, departed around 5:00 AM the following day.
The family's travel plans were disrupted, resulting in additional expenses.
The consumer commission ruled in favor of the family, awarding Rs 12,000 in compensation.
SpiceJet's defense of 'uncontrollable operational reasons' was rejected by the commission.
- Who
- RN Nagaraj and family
- What
- Received compensation due to flight delays.
- When
- April 4, 2022, with the ruling issued on November 26, 2024
- Where
- Bengaluru, India
- Why
- Because SpiceJet caused flight delays, leading to missed travel plans and financial loss.
- Incident
- Flight delays from Bengaluru to Bagdogra
- Airline
- SpiceJet
- Date of Original Flight
- April 4, 2022
- Destination
- Bagdogra, West Bengal
- Compensation
- Rs 12,000 plus interest and litigation costs
- Complainant
- RN Nagaraj