Archive · 23 May 2025
Telangana Union Alleges Exploitation, Zepto Denies Claims
A workers' union in Telangana says that Zepto, a quick-delivery company, is treating its delivery people unfairly.
The union says workers don't get paid enough, have to work long hours, and face risks.
Zepto disagrees, saying they pay a good hourly rate.
The union claims workers have to drive too fast to meet delivery deadlines and are not properly protected if they get hurt.
Zepto says they give partners money for insurance, help with doctors, and places to rest.
The union wants the government to step in and help them talk to Zepto to solve these problems.
Telangana Gig and Platform Workers' Union (TGPWU) raised concerns about Zepto's practices.
TGPWU claims workers face low wages, unsafe working conditions, and lack of benefits.
Zepto denies allegations, stating that delivery partners earn Rs 100-120 per hour in Hyderabad.
TGPWU reported issues including arbitrary penalties and unclear rating systems.
Zepto says it provides welfare provisions like insurance, doctor consultations, and rest areas.
- Who
- The Telangana Gig and Platform Workers' Union (TGPWU) and Zepto delivery partners.
- What
- The union claims exploitative practices by Zepto concerning wages, benefits, and working conditions.
- When
- An ongoing issue with a four-day peaceful protest in Hyderabad.
- Where
- Hyderabad, Telangana
- Why
- TGPWU raised concerns regarding exploitative practices by Zepto related to wages and working conditions.
Union's Concerns
Zepto's Response
Pay and Working Conditions
Union's Concerns
TGPWU: Low per-order pay (Rs 10-15), no guaranteed minimum income, unsafe speeds.
Zepto's Response
Zepto: Delivery partners earn Rs 100-120/hour; provide incentives and flexibility.
Benefits and Support
Union's Concerns
TGPWU: Lack of ESI, PF, insurance, and accident coverage; poor working conditions.
Zepto's Response
Zepto: Provides insurance, consultations, discounts, and rest areas.
- Organization
- Telangana Gig and Platform Workers' Union (TGPWU), Zepto
- Location
- Hyderabad, Telangana
- Issue
- Worker wages and benefits
- Allegations
- Low wages, unsafe conditions, lack of benefits, arbitrary penalties
- Zepto Response
- Denies allegations, states earnings of Rs 100-120/hour, provides welfare