Rapido Driver Attacks Journalist Over Safety Concern

A journalist named Shoaib Daniyal was attacked by a Rapido driver with an iron rod.

This happened because Daniyal asked the driver to stop using his phone while driving, as it was unsafe.

The driver had nearly hit a motorcycle earlier.

Daniyal shared a video of the incident on social media.

The driver left after bystanders confronted him.

Rapido, the taxi app, did not respond to the incident for two days.

In another incident, a Rapido bike taxi driver was arrested for molesting and robbing a passenger in Kalyan.

Rapido has a structured training program for its drivers, which includes modules on professional conduct, respectful engagement, emergency response, hygiene, communication, and conflict resolution.

This training is compulsory and tracked digitally to ensure safety and professionalism.