Archive · 26 Oct 2025
Indian Government to Expand Zoho Mail Use Across States
The Indian government is switching to an Indian-made email service called Zoho Mail to protect its online communications.
Around 12 lakh government employees will use Zoho instead of the old system.
The switch is to make the government's systems more secure and support technology made in India.
The government chose Zoho after it was rated as a top choice.
Gujarat has already switched, and other states will soon follow.
The government's email addresses will stay the same, but Zoho will manage the data.
State governments are preparing to transition to Zoho Mail following the central government's move.
The central government shifted from NIC to Zoho Mail to improve cybersecurity.
Around 12 lakh government staff's emails have been moved to Zoho.
The rollout began with ministries approximately three years ago.
The government aims for digital sovereignty and supports 'Make in India' products.
- Who
- Central and state government employees
- What
- Migrating email infrastructure to Zoho Mail.
- When
- The central government switch began approximately three years ago.
- Where
- Government networks across India.
- Why
- To enhance data security and promote indigenous technology.
- Service Switched
- Email Infrastructure
- New Provider
- Zoho Mail
- Number of Staff Affected
- Approximately 12 lakh (and growing)
- Contract Duration
- Seven years
- Primary Motivations
- Improved cybersecurity, digital sovereignty
