1 month ago
Tech Startups Transform India's Domestic Work Sector
In India, many people work as domestic helpers, cleaning houses and doing other chores.
Traditionally, these jobs are informal, meaning they are not regulated and workers often earn low wages.
Now, tech startups like Snabbit, Pronto, and Urban Company are changing this by offering app-based services.
Workers can get jobs through these apps, and they earn more money than they would through traditional arrangements.
For example, a worker named Heena Bibi earns about Rs 45,000 a month, which is three times what she would earn otherwise.
These apps also provide training and background checks to ensure quality service.
However, not everyone is happy with this change.
Some workers prefer the traditional system because it feels safer and more trustworthy.
Others worry that app-based work does not provide job security or benefits like pensions.
Despite these concerns, the app-based model is becoming more popular, offering flexibility and convenience to both workers and customers.
Tech startups like Snabbit, Pronto, and Urban Company are transforming India's domestic work sector.
Workers earn higher wages through app-based platforms compared to traditional informal jobs.
Snabbit operates in 10 cities with 20,000 registered workers completing 60,000 jobs daily.
App-based work offers flexibility and better pay, but lacks job security and benefits.
Traditional workers prefer the sense of safety and trust with known employers.
- Who
- Tech startups like Snabbit, Pronto, and Urban Company, along with domestic workers and customers.
- What
- The transformation of India's domestic work sector through app-based platforms.
- Where
- Across 10 cities in India, including Delhi and Mumbai.
- When
- Currently, with a growing trend in the gig economy.
- Why
- To bring structure to the unregulated sector, offering better pay and flexibility to workers, and convenience to customers.
Pro-App Workers
Traditional Workers
Safety and Trust
Pro-App Workers
App-based work offers flexibility and better pay, making it attractive to many workers.
Traditional Workers
Traditional work provides a sense of safety and trust with known employers.
Job Security and Benefits
Pro-App Workers
App-based platforms offer flexible hours and higher earnings.
Traditional Workers
Traditional work lacks job security and benefits like pensions, but provides stability.
Key facts
- Sector Employment
- 30 million people
- Worker Earnings
- Rs 45,000 (£348) per month
- Snabbit Operations
- 10 cities, 20,000 workers, 60,000 jobs daily
- Training Requirements
- Background checks, police verification, soft skills training
- Customer Preference
- Flexibility and convenience
Quotes
Aayush Agarwal
Founder and CEO of Snabbit
“The app system is 100 percent unfair. They don't have any job security. They don't have benefits like pension because they are not permanent employees.”
easterneye.biz
“Today a mother can send her kid off to school, work at Snabbit for four hours and come back before the kid comes back from school.”
easterneye.biz











