Archive · 2 Sep 2025
Telephobia: Why Young People Are Being Trained to Make Calls
Many young people feel anxious about phone calls, a phenomenon known as 'telephobia'.
Schools and companies are now teaching them how to make calls.
A quarter of young adults rarely answer their phones.
This fear stems from not knowing who's calling, concerns about how they sound, and a preference for digital communication.
Some view calls as an invasion of personal space.
Phone training helps improve communication skills and ease call-related anxiety.
Many adults also avoid phone calls, suggesting a broader trend toward alternative communication methods.
Gen Z is experiencing 'telephobia,' an anxiety related to phone calls.
Schools and companies are offering phone call training to young people.
A study indicates a quarter of young adults rarely answer their phones.
Concerns include the caller's identity and how they sound on calls.
Some consider unexpected phone calls an invasion of personal space.
- Who
- Gen Z and some adults
- What
- Experiencing 'telephobia' and undergoing phone call training
- When
- Ongoing, with recent examples in the UK
- Where
- Primarily in the UK
- Why
- To overcome anxiety about phone calls and improve communication skills in professional and personal settings.
- Term
- Telephobia
- Age Group
- 18 to 34
- Percentage avoiding calls
- 25%
- Training for
- Gen Z