Archive · 24 May 2025
Chennai Bus App Suffers GPS Glitches; Passengers Misled
Imagine a bus app that helps people know when the bus will arrive.
In Chennai, the app is having trouble because of bad GPS data.
Some new buses have GPS devices that don't work with the app.
This causes problems because the app sometimes shows the wrong times and blames the bus drivers, even if they are on time or stuck in traffic.
The company is switching to a new system to fix the problems, and they hope to have everything working correctly in a month.
The new system, called CITS, will also display information at bus stops, showing when buses are expected to arrive.
The Chennai Bus app is experiencing issues with inaccurate bus tracking.
Some new low-floor buses have defective GPS kits.
Flawed data misleads passengers and unfairly impacts bus drivers.
MTC is transitioning to a new technology partner to fix the issues.
The Chennai Intelligent Transport System (CITS) is planned to improve the system.
- Who
- Commuters using the Chennai Bus app and MTC staff are affected.
- What
- Faulty GPS data causes inaccurate bus tracking and operational issues.
- When
- Problems are ongoing, with expected resolution within a month.
- Where
- Chennai
- Why
- Due to defective GPS kits in some buses and a transition to a new technology partner.
- Location
- Chennai
- Affected Agency
- Metropolitan Transport Corporation (MTC)
- Incompatible Buses
- Around 10%
- Former GPS Provider
- Chalo
- Upcoming Project
- Chennai Intelligent Transport System (CITS)