Archive · 14 Nov 2025
Centre Urges Insurers, Hospitals to Speed Up Health Claims
The government wants insurance companies and hospitals to work together to make healthcare easier and cheaper for everyone.
They had a meeting where they asked them to speed up paying back people who have health insurance claims.
They also talked about making rules the same for all hospitals so that people can use their insurance easily, whether they are getting treatment or need approval for care.
The goal is to make sure insurance is affordable, and people get good service quickly when they need medical help.
By working together and controlling costs, they hope to make health insurance a better deal for people.
Centre urges insurers and hospitals to expedite settlement of pending health claims.
Meeting focused on addressing medical inflation and rising premium costs.
Key suggestions include expediting onboarding on National Health Claims Exchange and standardizing treatment protocols.
Standardized hospital empanelment norms aim to ensure consistent cashless access for policyholders.
Collaboration between hospitals and insurers is emphasized to bring transparency, efficiency, and better value for policyholders.
- Who
- The Centre (led by M. Nagaraju, Secretary, DFS), insurers, and healthcare providers.
- What
- A meeting was held to urge insurers and hospitals to expedite the settlement of pending health claims and improve overall healthcare accessibility and affordability.
- When
- On Friday, following an earlier meeting on Thursday regarding Dr. NTR Health Services.
- Where
- New Delhi
- Why
- To address issues of medical inflation and rising premium costs by improving efficiency, transparency, and standardization in healthcare services and insurance claim processing.
Insurers
Hospitals
Claims Processing
Insurers
Need for expedited onboarding on National Health Claims Exchange and faster cashless claims processing for policyholders.
Hospitals
Need for standardized treatment protocols and common empanelment norms to streamline services and reduce administrative burden.
Cost Control & Transparency
Insurers
Focus on improving turnaround time for approvals and settlements to provide higher standards of service.
Hospitals
Collaboration is necessary through cost control and standardization to bring transparency and efficiency for better policyholder value.
- Meeting Purpose
- Discuss issues of medical inflation and rising premium costs.
- Key Initiatives Discussed
- Expediting onboarding on National Health Claims Exchange, standardizing treatment protocols, common empanelment norms, seamless cashless claims processing.
- Participants
- Representatives from General Insurance Council, Association of Healthcare Providers in India (AHPI), Max Healthcare, Fortis Healthcare, Apollo Hospitals, New India Assurance Company Limited, Star Health Insurance, Bajaj Allianz General Insurance Company, and others.
- Key Official
- M. Nagaraju, Secretary, Department of Financial Services (DFS)
- Core Objectives
- Make healthcare affordable and accessible, bring transparency and efficiency, improve service standards, and reduce administrative burden.