Archive · 23 Jun 2025

NPCI Enables Banks to Resolve UPI Dispute Faster

NPCI Enables Banks to Resolve UPI Dispute Faster

Imagine you sent money through UPI, but something went wrong and the bank declines your claim.

Now, banks can fix some of these issues themselves, without waiting for NPCI.

This new rule, called RGNB, lets banks approve certain disputes if they're sure the customer is right, even if there have been previous rejections.

This helps solve problems quicker, especially for things like fake transactions or when you don't get what you paid for.

Sources