Archive · 1 Jul 2025
Xiaomi YU7 Delivery Times Extended, Leading to Customer Backlash
Xiaomi, a tech company, is having trouble delivering its new YU7 electric SUV.
Customers who ordered the car are now waiting up to a year to get it.
This is because the company got a lot of orders quickly.
Many buyers are upset because they weren't told about the long wait before putting down a deposit.
They're also worried about potential price increases due to tax changes.
The company's CEO will hold a live video to talk to the unhappy customers and explain what's happening.
Xiaomi YU7 SUV buyers face potential wait times of 38-60 weeks.
The company received approximately 240,000 orders within 18 hours of release.
Over 400 complaints have been filed regarding the delivery delays.
Buyers paid a non-refundable deposit of 5,000 yuan (around $698).
CEO Lei Jun will address customer concerns via livestream.
- Who
- Buyers of the Xiaomi YU7 and Xiaomi itself.
- What
- Buyers of Xiaomi's YU7 electric SUV are facing long delivery delays.
- When
- Orders were placed recently, with wait times estimated at 38-60 weeks.
- Where
- China
- Why
- High demand and potential production challenges are causing the delays.
Customer Concerns
Xiaomi's Response
Delivery Times
Customer Concerns
Customers want timely delivery as promised.
Xiaomi's Response
Xiaomi is working to fulfill orders despite high demand.
Pricing Concerns
Customer Concerns
Buyers worry about price increases due to expiring tax exemptions.
Xiaomi's Response
Xiaomi has not commented on potential price changes.
- Vehicle
- Xiaomi YU7
- Orders Received
- Approximately 240,000
- Estimated Wait Time
- 38-60 weeks
- Deposit
- 5,000 yuan ($698)
- Complaints Filed
- Over 400
- CEO
- Lei Jun
