Archive · 6 Nov 2025
Amazon Outage Disrupts Shopping with Widespread Checkout Errors
Amazon, a popular online store, had a big technical problem on Wednesday.
Many people who wanted to buy things couldn't finish their purchases because of an error when they tried to pay.
Some also had trouble with their shopping carts or using the app.
This meant lots of shoppers couldn't get the items they wanted.
It was like the store's checkout system took a break.
Amazon experienced a widespread outage on Wednesday.
Thousands of shoppers reported errors, primarily during checkout.
Downdetector logged over 5,500 outage reports.
Issues included checkout problems (49%), shopping cart malfunctions (41%), and mobile app errors (10%).
The outage significantly disrupted the online shopping experience for many users.
- Who
- Amazon shoppers
- What
- Experienced widespread checkout errors and website/app issues
- When
- Wednesday
- Where
- Online (Amazon website and mobile app)
- Why
- Technical outage
- Date of Outage
- Wednesday
- Number of Reports
- Over 5,500
- Primary Issue Reported
- Checkout Errors (49%)
- Secondary Issue Reported
- Shopping Cart Issues (41%)
- Mobile App Issues
- 10%