Archive · 19 Jul 2026
Air India Express Aims for Value-Centric Experience
Air India Express wants to be more than just a cheap or fancy airline.
They want to give passengers a great experience, not just fly them on time.
The airline flies to many places and is very excited about the UAE market.
They think passengers want more than just a safe and punctual flight; they want a good experience.
The airline is also having to deal with higher oil prices but can't raise fares too much because people are very sensitive to price changes.
Air India Express aims to be a value carrier, not just a low-cost or full-service airline.
The airline operates over 500 daily flights with a fleet of more than 100 planes.
Air India Express is bullish on the UAE market, with significant capacity and revenue from West Asia.
The airline has started new flights to Abu Dhabi from Navi Mumbai, Indore, Lucknow, and will start from Guwahati next month.
Airfares are higher due to oil price increases, but the full impact cannot be passed on to passengers due to price sensitivity.
- Who
- Air India Express, Chairman Nipun Aggarwal
- What
- Airline aiming to be a value carrier, not just a low-cost or full-service carrier
- When
- July 15, 2026 (panel discussion in Abu Dhabi)
- Where
- Abu Dhabi, UAE
- Why
- To provide a better customer experience beyond just punctuality and reliability
- Airline
- Air India Express
- Fleet Size
- More than 100 planes
- Daily Flights
- Over 500
- Destinations
- 43 domestic, 16 international
- New Routes
- Navi Mumbai, Indore, Lucknow, Guwahati to Abu Dhabi
- Market Focus
- UAE and West Asia
- Revenue Source
- Two-thirds from international travel, 50% from West Asia, two-thirds from UAE