Archive · 13 Nov 2025
Google Drive, Docs, and Sheets Down for Thousands of Users
Imagine your computer's tools for writing and saving documents, like Google Docs and Drive, suddenly stopped working.
That's what happened to many people.
They couldn't open their schoolwork or important files.
Some people saw error messages when they tried to get online.
Google knew about the problem and said their engineers were working to fix it so everyone could use their tools again.
Google Drive, Docs, and Sheets experienced widespread outages affecting thousands of users.
Users reported issues accessing files, server connection errors, and SSL protocol errors.
The disruptions began around 9:00 AM PST (12:00 PM EST) on Wednesday, November 12, 2025.
Google acknowledged the problems and stated their engineering team was investigating.
Users expressed frustration on social media over an inability to complete work and meet deadlines.
- Who
- Google users in the US
- What
- Google Drive, Docs, and Sheets experienced widespread outages and access issues
- When
- Wednesday, November 12, 2025, starting around 9:00 AM PST (12:00 PM EST)
- Where
- Primarily affecting users in the US
- Why
- Google stated they were investigating access issues, with users reporting SSL errors
- Affected Services
- Google Drive, Google Docs, Google Sheets
- Number of Reports
- Over 2,000 reports for Google Drive; hundreds for Docs and Sheets
- Start Time
- Wednesday, November 12, 2025, 9:00 AM PST (12:00 PM EST)
- Issue Type
- Access issues, server connection errors, difficulty accessing files, SSL errors
- Google's Response
- Acknowledged investigation, provided status updates, apologized to users
