Archive · 24 Jul 2025
Kotak Mahindra Launches Affluent Program Post-RBI Ban
Kotak Mahindra Bank, after a ban from the RBI, is now focusing on attracting rich customers with a new program called 'Solitaire.'
This invite-only program gives special perks to people who have a lot of money with the bank, like better access to events and travel benefits.
The bank hopes to increase the amount customers spend using their cards and grow its business in the high-end market.
The program targets affluent individuals and families, offering them personalized services and pre-approved credit options.
Even though a previous ban impacted their card numbers, Kotak aims to increase spending and market share within the affluent segment, which currently represents over 35% of their overall business.
Kotak Mahindra Bank launched the 'Solitaire' program for affluent customers, focusing on card spending.
The program offers invite-only affluent banking for high-value relationships with the bank.
Kotak aims to increase spend share and product holding through the Solitaire program, with benefits such as lounge access and accelerated miles.
RBI lifted ban in Feb 2025, leading to a 7% YoY and 5% sequentially decrease in Kotak's credit card portfolio.
The bank has a 4% market share in the affluent segment and plans to grow it.
- Who
- Kotak Mahindra Bank
- What
- Kotak Mahindra Bank launched the 'Solitaire' program for affluent customers to grow its credit card portfolio.
- When
- The Solitaire program was launched on Wednesday.
- Where
- Mumbai
- Why
- To grow its credit card portfolio and focus on spend share.
Kotak Mahindra's Strategy
Industry Perspective
Market Share Growth
Kotak Mahindra's Strategy
Kotak Mahindra Bank aims to increase its market share in the affluent segment by offering exclusive benefits to its customers.
Industry Perspective
N/A
Customer Engagement
Kotak Mahindra's Strategy
The Solitaire program seeks to retain and increase spending by the affluent customer segment.
Industry Perspective
N/A
- Program Name
- Solitaire
- Eligibility (Salaried)
- ₹75 lakh in relationship value
- Eligibility (Self-Employed)
- ₹1 crore in relationship value
- Market Share (Affluent)
- 4%
- Cards in Force (June 2025)
- 4.6 million