Archive · 10 Aug 2026
VietJet Passenger Claims Crew Refused Water for Mother's Medication
A man named Yadupriyam Mehta was on a VietJet Air plane with his elderly mother.
His mother needed a cup of water to take her medicine.
Mehta asked a flight attendant for some tap water.
He says the attendant refused and told him water could only be bought from the onboard menu.
The attendant also said the family might be lying and asked to see the medicine.
Mehta said they did not have the right money to buy water, and the argument got heated.
He recorded a video of the argument and shared it online.
Lots of people watched the video and started arguing about it.
Some people said the airline should give free water when someone needs it for medicine.
Others said VietJet is a budget airline, so passengers should bring their own water or buy a bottle.
Content creator Yadupriyam Mehta posted a viral reel alleging a VietJet Air crew member refused his elderly mother free tap water for her prescribed medication.
Mehta claimed the crew member accused his mother of lying, demanded to see the medicine, and insisted water could only be purchased from the inflight menu.
Mehta said the family lacked cash or local currency to buy water, and the situation escalated into an argument he described as involving deeply offensive remarks.
In the video, a crew member can be heard replying 'Yes, everyone' when Mehta's mother asked if he would say the same thing to his own mother.
The incident divided social media users, with most commenters defending VietJet's low-cost model and advising passengers to carry their own bottles or buy water onboard.
- Who
- Content creator Yadupriyam Mehta, his elderly mother, and VietJet Air cabin crew
- What
- A dispute over a VietJet Air crew member's refusal to provide free tap water for the mother's prescribed medication
- When
- Recently; exact date not specified in the articles
- Where
- Onboard a VietJet Air flight; route not specified in the articles
- Why
- Mehta said the crew insisted water could only be purchased from the inflight menu and accused his mother of lying, while many online defended the airline's low-cost model
Passenger's Viewpoint
Commenters' and Critics' Viewpoint
Free water for medication
Passenger's Viewpoint
Basic water for a medical need should always be accessible on commercial flights and treated as a basic courtesy.
Commenters' and Critics' Viewpoint
Water is not free on low-cost carriers; passengers should buy a bottle onboard or carry their own bottle filled at the airport.
Crew conduct
Passenger's Viewpoint
The cabin crew behaved disrespectfully and unprofessionally, accusing his mother of lying and making deeply offensive remarks.
Commenters' and Critics' Viewpoint
The passenger was shouting and using aggressive language while the crew stayed calm, and such behavior from fliers is unreasonable.
Expectations on budget airlines
Passenger's Viewpoint
Every passenger deserves to be treated with dignity and respect regardless of ticket price.
Commenters' and Critics' Viewpoint
Budget airline customers get what they pay for and should not expect complimentary services on a low-cost carrier.
- Airline
- VietJet Air
- Passenger
- Yadupriyam Mehta, content creator with 3.18 lakh followers
- Request
- One cup of tap water to take prescribed medication
- Crew response
- Water only available for purchase from inflight menu; asked to see the medicine
- Incident location
- Aboard a VietJet Air flight (route unspecified)
- Outcome
- Viral video and online debate
- Date
- Not specified in articles
