Archive · 6 Aug 2026
EPFO Flags Digital Gaps After Two Decades Without Tech Hiring
EPFO is a big office that helps workers save money for the future.
To do its job, it uses computers and the internet.
A special team called the Information Services Division takes care of all that technology.
But that team has not hired any new workers in more than 20 years.
The last time they hired new people was in 2004.
Meanwhile, many important leaders of the team have retired or quit.
Nobody is being hired to take their places.
There is also no Chief Technology Officer, who would be the top technology boss.
Because of this, the office is falling behind on digital tools.
Workers there are worried and have spoken up about these digital gaps.
EPFO officers have flagged major digital gaps in the organisation's technology infrastructure.
The Information Services Division (ISD), responsible for EPFO's technology infrastructure, has seen no direct recruitment for more than two decades.
The last recruitment drive for the division took place in 2004.
Several senior officials, including joint directors and deputy directors, have retired or resigned without being replaced.
EPFO reportedly has no Chief Technology Officer (CTO).
- Who
- Officers of EPFO and its Information Services Division (ISD).
- What
- Major digital gaps were flagged because EPFO has no CTO and no direct technology hiring in over two decades.
- When
- More than two decades, with the last recruitment drive for the division taking place in 2004.
- Where
- Not specified in the article.
- Why
- Because the division lost senior officials to retirement and resignation without replacements and has not recruited new staff since 2004.
- Organisation
- EPFO
- Technology division
- Information Services Division (ISD)
- Last recruitment drive
- 2004
- Period without direct recruitment
- More than two decades
- Chief Technology Officer
- None
- Affected senior roles
- Joint directors and deputy directors
- Issue flagged
- Major digital gaps in technology infrastructure