Archive · 30 Jul 2025
Guide: How to File Complaint Against Wrong e-Challan
If you get an online traffic ticket (e-challan) and think it's wrong, you can complain.
Go to the e-challan website and find the complaint section.
Fill in your info: name, phone number, ticket number, and car details.
Explain why the ticket is wrong; maybe a camera error.
You can upload photos as proof.
After you submit, you'll get a ticket number to check your complaint's status.
You can also complain by email, phone, or IVRS, and it might take about 15 days to get a response.
E-challans are online traffic fines issued for rule violations, often recorded by cameras.
Incorrect e-challans can be disputed through the eChallan Grievance System.
To file a complaint, users must provide personal, challan, and vehicle details.
Supporting evidence like photos can be uploaded to support the complaint.
Complaints can be tracked online using a ticket number provided after submission.
- Who
- Individuals who have received an incorrect traffic e-challan.
- What
- How to file a complaint against an incorrect traffic e-challan.
- When
- Information is relevant as of 2025.
- Where
- Online at https://echallan.parivahan.gov.in or via email and phone.
- Why
- To correct errors, technical problems, or vehicle misidentification by traffic cameras.
- What is an e-challan?
- Online traffic fine
- Complaint Portal
- https://echallan.parivahan.gov.in
- Complaint Methods
- Online, Email, Phone
- Email for Complaints
- [email protected]
- Phone Number
- +91-120-4925505
- Phone Call Timings
- 6:00 AM to 12:00 AM
- IVRS option
- Press 4 for eChallan-related issues
- Response Time
- Up to 15 working days