Archive · 3 Aug 2026
Centre Rules Out Automatic Flight Delay Compensation, 20 Lakh Affected
The Indian government said it will not create a system that automatically pays passengers when flights are delayed or cancelled.
In 2025, about 19.6 lakh people had their flights delayed and 14.6 lakh had cancellations.
Airlines spent about 21.46 crore rupees on delay help and 29.7 crore on cancellation help.
The AirSewa portal got 6,335 complaints in 2025, and all were resolved.
The government keeps the current rule that passengers must file complaints to get compensation.
Indian government will not introduce automatic compensation for flight delays or cancellations.
Nearly 19.6 lakh passengers were affected by flight delays in 2025.
Flight cancellations affected 14.6 lakh passengers in 2025, up from 6.71 lakh in 2024.
Airlines spent Rs 21.46 crore on delay facilitation and Rs 29.7 crore on cancellation compensation in 2025.
AirSewa portal received 6,335 complaints in 2025, all resolved.
- Who
- Indian government, Minister of State for Civil Aviation Murlidhar Mohol
- What
- Ruled out an automatic compensation mechanism for flight delays and cancellations
- When
- 2025
- Where
- India, Rajya Sabha
- Why
- No proposal under consideration; existing Civil Aviation Requirements require passenger-initiated claims
- Automatic compensation mechanism
- No
- Passengers affected by flight delays (2025)
- 19.6 lakh
- Passengers affected by flight cancellations (2025)
- 14.6 lakh
- Airlines compensation for delays (2025)
- Rs 21.46 crore
- Airlines compensation for cancellations (2025)
- Rs 29.7 crore
- AirSewa complaints (2025)
- 6,335
- Complaints resolved
- All