Archive · 27 Jul 2025
Indian Railways Addresses Food Quality Complaints, Issues Fines
Imagine you're on a train and the food isn't good.
Passengers complained about the food on trains, with many complaints about food quality.
The railway got a lot of complaints about the food.
They took action like giving warnings and imposing fines on the food suppliers.
The Railway Minister said that the contracts for food services are awarded fairly.
They are working on making the food better by using good ingredients and having people watch over the kitchens.
IRCTC received 6,645 food quality complaints in 2024-25.
Fines were imposed on food suppliers in 1,341 cases.
Warnings were issued in 2,995 cases related to food quality.
Advisories were given in 1,547 cases.
Railway Minister Ashwini Vaishnaw stated IRCTC awards contracts transparently.
- Who
- Passengers and the Indian Railways Catering and Tourism Corporation (IRCTC).
- What
- IRCTC received complaints about food quality and took action.
- When
- In 2024-25.
- Where
- On Indian Railways trains.
- Why
- To address issues of food quality and ensure better services.
Passengers' Concerns
Railway Response
Food Quality Issues
Passengers' Concerns
Passengers filed complaints about food quality.
Railway Response
Railway took action to address the complaints.
- Complaints in 2024-25
- 6,645
- Fines Imposed
- 1,341 cases
- Warnings Issued
- 2,995 cases
- Advisories Given
- 1,547 cases
- Contracts Awarded
- Through a transparent process.