Archive · 26 Oct 2025
KFC Customer Alleges Bad Food, Zomato Support Criticized
Someone ordered KFC through Zomato and got food that looked bad.
They contacted Zomato for help, but didn't get a good response.
Zomato said they're not responsible for the food quality, according to their rules.
The person was unhappy with both the food and the customer service, and shared their experience online.
Others suggested they complain to KFC directly.
A Reddit user reported receiving defective KFC food through Zomato.
The user expressed dissatisfaction with the food's appearance and taste.
Customer service through Zomato was criticized as unhelpful.
Zomato's terms of service state they are not responsible for food quality.
Netizens suggested the customer contact KFC to resolve the issue.
- Who
- A Zomato user and KFC customer.
- What
- Received food from KFC delivered via Zomato, found to be defective.
- When
- Details not provided in the articles.
- Where
- Ordered food from KFC through Zomato.
- Why
- Customer sought resolution after receiving bad food.
- Issue
- Customer received food with apparent fungus from KFC
- Platform
- Zomato (food delivery)
- Customer Complaint
- Dissatisfaction with Zomato's customer support and food quality.
- Zomato's Stance
- Denies responsibility, stating they are not liable for restaurant actions.
- Customer Advice
- Netizens suggest contacting KFC and lodging complaints.