Archive · 3 Sep 2025
Zomato, Swiggy Test Higher Platform Fees in Select Cities
Zomato and Swiggy are trying out higher fees in some cities.
They are charging more than the ₹10 fee they started with.
The new fees are ₹12 for Zomato and ₹12.70 for Swiggy in certain areas.
The companies want to see if customers are willing to pay extra during busy times.
Restaurants support these fees, as they help cover costs.
These fees add to the amount customers already pay for delivery.
This increase can be seen as a way to find a more sustainable financial model for the delivery services.
Zomato and Swiggy are experimenting with increased platform fees in some areas.
The companies are testing fees of ₹12 (Zomato) and ₹12.70 (Swiggy).
The move is to assess how much customers are willing to pay during peak periods.
The fees are also applied to Zomato Gold and Swiggy One members.
Restaurants support the fees because it shifts costs to customers and eases their commission burden.
- Who
- Zomato and Swiggy
- What
- Testing higher platform fees
- When
- Recently
- Where
- Select cities
- Why
- To test customer willingness to pay more during peak periods
Customers
Restaurants
Platform Fees
Customers
Customers must pay higher fees for food delivery.
Restaurants
Fees help reduce commission burdens on restaurants and lead to a more sustainable revenue model.
- Companies
- Zomato, Swiggy
- Zomato Platform Fee (Testing)
- ₹12
- Swiggy Platform Fee (Testing)
- ₹12.70
- Original Fee
- ₹10 since October 2024
- Restaurant Commission
- 15% - 30%
Sources
‘Soon it’ll be more than food order,’ say customers as Zomato raises platform fee by Rs 2
Ordering Food From Zomato Gets Costlier, 20% Hike In Platform Fee Before Festive Season
Zomato raises platform fee to Rs 12 from Rs 10 per order
GST Council Meeting, Rupee’s fall & impact, Semicon India Day 2, Zomato platform fee hike & more - CNBC TV18
Swiggy hikes platform fee to ₹15 per order, marking 3rd rise in 3 weeks
Swiggy Follows Zomato, Raises Platform Fee In High-Demand Markets Ahead of Festive Season
Swiggy hikes platform fee to ₹15 per order, third increase in three weeks
