TRAI Objects to Truecaller's 'Frequently Blocked' Tags on 140 & 1600 Numbers

The Telecom Regulatory Authority of India (TRAI) is upset with Truecaller, a phone app, because it puts a 'frequently blocked' label on certain phone numbers.

These numbers, 140 and 1600, are used by banks, insurance companies, and the government for important calls.

TRAI thinks this label might make people ignore important calls, like banking alerts or government messages.

They suggest Truecaller should instead tell people how to block unwanted calls using TRAI's Do Not Disturb (DND) service.

Truecaller says more people are ignoring these calls because of the label, which reduces trust in genuine business communications.