Archive · 11 Jan 2026
Zomato User Claims Overcharging, Shop Owner Explains
A woman named Nalini Unagar ordered food on Zomato and said the actual price should have been Rs 320, but Zomato charged her Rs 550.
She was upset and said Zomato was overcharging her.
Zomato said the prices are set by the restaurants, not them.
Some people on social media agreed with Nalini and said Zomato should be more clear about its fees.
Others discussed how food delivery apps might make prices higher.
Later, the shop owner explained that online and in-store prices differ due to operational costs.
Nalini Unagar claimed her Zomato order of Rs 320 was billed as Rs 550.
Zomato responded that prices are set by restaurant partners.
Users questioned Zomato's role and transparency in pricing.
The debate highlighted concerns about rising food delivery prices.
The shop owner explained that online and in-store prices differ due to operational costs.
- Who
- Nalini Unagar, a former YouTuber and Zomato user
- What
- A price discrepancy in a food order on Zomato and the shop owner's explanation
- When
- January 10, 2026
- Where
- Social media
- Why
- To highlight alleged overcharging by Zomato and understand the price difference
- User
- Nalini Unagar
- Order Amount
- Rs 320
- Zomato Bill
- Rs 550
- Zomato's Stance
- Prices set by restaurant partners
- User's Claim
- Blatant overcharging
- Shop Owner's Explanation
- Online and in-store prices differ due to operational costs
