Archive · 24 Jul 2026
Mumbai man receives beard oil instead of iPhone
A man in Mumbai ordered an iPhone worth Rs 1.11 lakh from Flipkart but received a beard growth oil instead.
The Mumbai district consumer redressal commission ordered Flipkart and the seller to pay Rs 70,000 lakh in compensation.
The commission found that Flipkart and the seller had adopted unfair trade practices by not delivering the correct product and not addressing the consumer's complaints.
The commission's president and member noted that the consumer is entitled to a refund of the price paid for the iPhone along with reasonable interest.
A Mumbai man ordered an iPhone worth Rs 1.11 lakh from Flipkart.
He received a beard growth oil instead of the iPhone.
The Mumbai district consumer redressal commission ordered Flipkart and the seller to pay Rs 70,000 lakh in compensation.
The commission found that Flipkart and the seller adopted unfair trade practices.
The consumer is entitled to a refund of the price paid for the iPhone along with reasonable interest.
- Who
- A Mumbai man
- What
- Received beard oil instead of an iPhone
- When
- July 7
- Where
- Mumbai, India
- Why
- Flipkart and the seller failed to deliver the correct product despite repeated complaints.
Consumer's Perspective
Flipkart and Seller's Perspective
Product Delivery
Consumer's Perspective
The consumer did not receive the ordered iPhone and instead got a beard growth oil.
Flipkart and Seller's Perspective
Flipkart and the seller failed to deliver the correct product despite repeated complaints.
Compensation
Consumer's Perspective
The consumer is entitled to a refund of the price paid for the iPhone along with reasonable interest.
Flipkart and Seller's Perspective
Flipkart and the seller were directed to pay Rs 70,000 lakh in compensation.
- Consumer
- Mumbai man
- Product Ordered
- iPhone worth Rs 1.11 lakh
- Product Received
- Beard growth oil
- Compensation Ordered
- Rs 70,000 lakh
- Date of Order
- July 7
- Commission President
- Pradeep Kadu
- Commission Member
- Gauri Kapse