Archive · 17 Dec 2025
TRAI Mandates '1600' Numbers for Insurance Calls
The Telecom Regulatory Authority of India (TRAI) has told insurance companies to use '1600' numbers for their calls by February 15, 2026.
This is to help people know which calls are real and not spam.
The '1600' numbers will make it easier to trust calls from insurance companies.
TRAI has done this to stop fraud and make sure people get the right information.
They have also done this for banks and other financial companies.
The government's telecom department gave these special numbers to make sure important calls stand out.
TRAI mandates IRDAI-regulated entities to adopt '1600' series numbers for service and transactional calls by February 15, 2026.
The move aims to enhance consumer trust, curb spam, and prevent fraudulent activities.
The '1600' series will help consumers reliably identify legitimate calls from regulated entities.
TRAI issued a similar mandate for entities regulated by RBI, SEBI, and PFRDA.
The '1600' numbering series was assigned by the Department of Telecommunications for the BFSI sector and government organizations.
- Who
- Telecom Regulatory Authority of India (TRAI) and entities regulated by IRDAI
- What
- Mandate to adopt '1600' series numbers for service and transactional calls
- When
- Deadline is February 15, 2026
- Where
- India
- Why
- To enhance consumer trust, curb spam, and prevent fraudulent activities
- Regulator
- Telecom Regulatory Authority of India (TRAI)
- Mandated Entities
- Entities regulated by IRDAI
- Purpose
- Enhance consumer trust, curb spam, prevent fraud
- Deadline
- February 15, 2026
- Number Series
- 1600
- Consultation
- IRDAI
- Similar Mandates
- Entities regulated by RBI, SEBI, PFRDA
- Assigned By
- Department of Telecommunications (DoT)