Archive · 30 Dec 2025
Blinkit Customer Alleges Harassment Over Delivery Dispute
A customer named Harsh Gupta Madhusudan from Mumbai had a problem with a delivery from Blinkit, a company owned by Zomato.
After receiving his order, the delivery person cancelled it and wanted the money directly.
The customer said the delivery person and his friends tried to come to his house and even threatened his family.
The customer shared this on social media and tagged Blinkit and Zomato's CEO.
Blinkit said they are looking into the matter and are concerned about the customer's safety.
The customer wants to pay for the order but is upset about the threats he and his family received.
A Blinkit customer from Mumbai alleged harassment and threats from a delivery partner after a dispute over a late-night order.
The delivery partner cancelled the order after delivery and demanded payment directly from the customer.
The customer claimed the delivery partner and his associates tried to enter his residence and threatened his family.
Blinkit described the incident as 'extremely concerning' and is reviewing the matter internally.
The customer emphasized he has no intention of keeping the items without paying and has been in contact with Blinkit's support team.
- Who
- Harsh Gupta Madhusudan, a Blinkit customer in Mumbai
- What
- Alleged harassment and threats from a delivery partner over a delivery dispute
- When
- Late-night order, specific date not mentioned; refund scheduled for January 2, 2026
- Where
- Mumbai, India
- Why
- Delivery partner cancelled the order after delivery and demanded payment directly, leading to a dispute
- Customer
- Harsh Gupta Madhusudan
- Company
- Blinkit (Zomato's subsidiary)
- Order Amount
- Rs 4,658
- Refund Date
- January 2, 2026
- Incident Location
- Mumbai
- Company Response
- Reviewing matter internally