Kolkata App Cab Passengers Face Map Reading Issues

In Kolkata, getting around in app-based cabs can be tricky because many drivers struggle with using maps on their phones.

This causes delays, wrong turns, and frustration for passengers.

The companies that run these cabs don't offer any training on how to read maps, so drivers are often learning on the job.

This problem is especially hard for people who are visually impaired or need extra help.

With no proper training, drivers struggle to find locations and often rely on passengers to guide them, leading to longer trips and unhappy customers.