Restaurants Warned Against Mandatory Service Charges

Restaurants in India are being warned not to add mandatory service charges to bills.

The government says customers should have the choice to pay or not pay this extra charge.

Some restaurants argue that they inform customers about the service charge in advance, but consumer authorities say this doesn't make it mandatory.

The matter is still in court, but the government is taking strict action against restaurants that add service charges automatically.

If a restaurant refuses to remove the service charge, customers can complain to the National Consumer Helpline.